Byron Bay, Tweed & Gold Coast. Luxe Elopements are for couples who want to express their love intimately, styled and effortlessly.
COVID-19 SAFETY PLAN
AS OF 01 JULY 2021
POSTPONEMENT – Government enforced
We offer free postponements within 12mths IF the Australian Government restrictions directly affect the couple getting married (not guests)
Your deposit will transfer to a new date within 12mths. All vendors must be available. All original contract terms apply ie: Mon – Thurs bookings only.
There is *no* time limit as we understand Government restrictions can happen at anytime
POSTPONEMENT – by choice
If you choose to postpone normal contractual agreements apply
We require our “Postponement or Cancellation” contract to be signed to release you from your contract with Luxe Elopements team
You will loose your $500 retainer
To secure a new wedding date a new booking will be required with a new $500 retainer to secure your Luxe Elopements team
We require a minimum of 6 weeks notice (42 x days) or you will be liable for the full invoice amount.
Normal contractual agreements apply
Strictly non-refundable retainers
If you choose to cancel without giving at 6 weeks (42 x days) notice you are liable for the full invoice amount
How to Postpone or Cancel:
Request our “Postponement or Cancellation” contract via email
Complete the electronic contract
Proof of Australian Government restrictions will be required: Couples drivers license + link to official Government website
This plan is designed to clearly define the roles and areas of responsibility and to set out a framework of expectations and a disclaimer of liabilities.
This plan will be changed as restrictions are updated by the NSW Government (www.nsw.gov.au)
These conditions may change at anytime inline with our State and Federal Government regulations. For the most accurate report head to your State and Federal Government Websites.
BOOKING TERMS AND CONDITIONS
Can I postpone?
Yes, if Australian Government restrictions affect the Bride and Groom (only). If it is a personal choice normal contractual obligations apply ie: you will forfeit your deposit and a new deposit is required to secure your new date
How does postponing work?
If Australian Government restrictions affect your elopement travel you can reschedule to a new available date within 12 months using the same $500 deposit with Luxe Elopements. You can only reschedule once. Individual vendor fees may apply and new package pricing may apply.
WHAT HAPPENS IF SOMEONE IS UNWELL OR HAS A HIGH TEMPERATURE ON THE DAY?
Vendor – we will provide a replacement vendor
Guest – they will not be able to attend the ceremony and our team will not be able to perform services (ie: Hair and makeup) at that accommodation location. The wedding couple will need to organise a new location to perform services. We will not cancel or postpone a wedding due to guest(s) being unwell.
The Couple – the Luxe Elopements team and associated vendors have the right to stop services immediately. The client is liable for full contract invoice amount with no refunds made. If the booking client wants to reschedule a new booking will be made.
ON THE DAY
Vendors may wear a mask
Vendors may not hug, kiss or touch the couple or guests
Vendors will sanitise their work stations and equipment between clients
Vendors will aim to maintain 1.5m social distancing
Vendors are no longer allowed to transport the couple or guests in their private vehicles
If your ceremony is at a council-approved public location and it is closed, our team will endeavor to find a new ceremony location between the Tweed Coast, Tweed Hinterlands and Byron shire. Our partnered venues may charge a venue hire fee to the cost of the booking client. This does not warrant cancellation or postponement.
This contract may change and be updated at any time according to the Australian Government, NSW Government and Local Council.
WELLBEING OF ATTENDEES
Ensure your guests are aware they should only attend if they are feeling well and do not have any respiratory or COVID-19 symptoms.
Ensure you and your guests are not subject to any travel restrictions or are not in breach of any quarantine measures.
It’s important your guests know they don’t attend if they are feeling unwell and encourage them to get tested.
If a guest has symptoms and asks if they should attend your wedding, encourage them to see their GP or attend a local fever clinic.
If you have guests who are at high risk of developing COVID-19 complications such as elderly people or people with conditions affecting their immunity, consider discussing the option of not attending.
Think about ways your guests can be involved through a video broadcast or live stream if they can’t attend due to illness or travel restrictions.
People from postcodes that have been prohibited to travel must NOT attend.
3. PHYSICAL DISTANCING
Capacity must NOT exceed one person per 4 square meters (this excludes the couple and service providers). This applies to your accommodation for Hair and Makeup services or Venue
Solo singer or live music at the ceremony, no wind instruments, extra room for additional singers (performer must be at least 3 meters from other people).
Consider seating guests from the same household next to each other, to make it easier to fit everyone safely together.
4. HYGIENE AND CLEANING
Consider alternatives to physical gifts or wishing wells, such as online gift registries, direct delivery or electronic funds transfer.
Think about how other hygiene risks could be minimised, such as not sharing food or making sure people can remember which glassware is theirs.
If you would like a guest book, consider asking guests to bring their won pen, or have a plan to clean any shared pens and the area around the book in-between guests signing and have sanitiser available. Consider alternatives like a digital guest book that can be filled in from home.
5. RECORD KEEPING
Luxe Elopements will need to keep a record of guests who attend, including a full name and mobile number and/or email address for 28 days after your ceremony. If there is a guest at your wedding who gets diagnosed with COVID-19 public health will as that you provide this record to assist with contact tracing.
Encourage your guests to download the COVID safe app to support contact tracing if required.
6. OUR COMMITMENT TO YOU
Our vendors all have young families we have developed a COVID Safe plan for you and your guests to ensure everyone’s health and safety.
All Luxe Elopements vendors have undergone COVID safe training. We have developed an overview so you can see how we will be approaching all aspects of your day
Luxe Elopements – On The Day
What to Expect on the Day: HEALTH AND SAFETY
If anyone feels unwell you are required to notify us as soon as possible.
If a guest, group of guests and/or have come into contact with someone who has tested positive to or suspected of having COVID-19 the elopement can still proceed, however with only the couple being married (if they have had no contact with the guests or infected person(s)).
If the couple being married is unwell and/or has come into contact with someone who has tested positive or is suspected of having COVID-19 the elopement will not go ahead.
TRAVEL AND TRANSPORT
Be aware that the Gold Coast Airport is on the Queensland side of the boarder. Therefore you and your guests will require a Queensland Boarder Declaration Pass to re-enter Queensland in accordance with the Boarder Restrictions Direction (No 8) (https://www.qld.gov.au/border-pass).
We recommend that you and any guests arrive at least one day prior to your elopement to allow for travel time, daylight savings (Daylight Savings NSW Calendar), or delays in crossing the boarder.
The photographers and videographers will not be able to transport the wedding party in their own vehicles.
HAIR AND MAKE UP
If you are utilising our services we will be using different brushes for each different guest having their make-up done.
Any surfaces that are touched will be cleaned with a detergent or disinfectant solution or wipe between each guest.
Guests will be encouraged to give a ‘cheers’ to the couple (instead of a hug).
Due to the COVID-19 Pandemic, it is necessary to in place additional conditions/restrictions for our elopements conducted by Luxe Elopements. These conditions will vary as the pandemic circumstances evolve and the Commonwealth and State Government review the restrictions.
That you have entered into this agreement with Luxe Elopements at a time where government regulations and/or directions on restrict numbers of people in groups and regulate behaviour by requiring social distancing specifically at events such as wedding.
It is your responsibility to;
a) Brief guests on the current COVID-19 directions before and at the time you book your Luxe Elopement.
b) Personally observe conduct of all persons invited by you to the ceremony, to ensure compliance with COVID-19 restrictions.
If Commonwealth and/or State Government restrictions prevent your elopement;
You will be able to postpone on one occasion within a 12-month period and within the original contract terms and conditions (i.e. on a weekday) and depending on all vendors availability.
Your deposit is transferable for one postponement. A fee will be incurred by the couple for second transfer or postponement.
Package Price and Fees are subject to change at the beginning of each year.
To provide phone numbers and emails of all guests in attendance for contact tracing purposes.
To yourselves and guests being temperature checked by a contactless thermometer prior to attending or interacting with other guests or vendors.
To pay any cost incurred in extra cleaning before and after your use of equipment, if required.
That you will indemnify us against all actions, claims, demands, losses, damages, costs and expenses which we may sustain or incur or for which we may become liable whether during or after your elopement, in respect of or arising from any loss, damage or personal injury to any person caused by a failure to observe COVID-19 restrictions by the neglect or default by you or any invitee.
If any part of these terms and conditions are held by a Court that any part is void, voidable, or unenforceable, that part will be severable from and will not affect the continued operation of the rest of the terms and conditions.